Every job. Every party. One timeline.
RestoraLink is ViableTeck's customer-engagement and project-management platform for property-restoration franchises. Franchise staff, property owners and subcontractors follow each job in one role-aware place, from first notice of loss through final billing and sign-off.
Talk to usProperty owners mostly want to know what's happening and when.
Recovering from water, fire, mold or storm damage takes weeks, with mitigation crews, estimators, project managers, the insurance claim and subcontractors all working in parallel. Without one shared record, updates get lost between phone calls and email.
Three portals, one project record
Franchise staff
Owners, GMs, estimators, project managers and specialists run every job, with tabs shaped by each person's role.
Property owners
Status, photos, documents, appointments, financials and the people on their job, without the internal clutter.
Subcontractors
Trades see only the reconstruction work they're assigned: work orders, billing, photos and messages.
What RestoraLink does
One timeline per job
Email and SMS blend into a single two-way thread for each project, replacing phone tag and scattered inboxes.
Every service line under one project
Mitigation, mold, contents and reconstruction are tracked as separate lines under the same loss event.
Selections, work orders and billing
Customers make selections and sign them; subcontractor work orders move from send to sign to invoice to approval.
Built-in e-signature
Multi-signer documents with parallel or sequential routing, tokenized signing links, reminders and a signed certificate.
Notes, photos and documents
Shared project galleries, file uploads and notes with private or selective sharing.
Audit log and access control
Row-level security on every record, plus an audit trail across selections, work orders, invoices and appointments.
RestoraLink is a product of ViableTeck.
Built and operated by ViableTeck, with each franchise on its own subdomain.
Talk to us →